Zoho CRM may be less well known than Salesforce, but don’t be fooled because Zoho CRM is an award-winning CRM platform. Zoho CRM was recently awarded the PC Magazine Business Choice Award for 2019.
Zoho CRM received the same 4.5-Star Editors’ Choice rank. And PC’s editors said that Zoho CRM has just about “every possible feature we could want and desire in keeping up with customers.” But it was the feedback from readers which put Zoho over the top for the Business Choice Award in 2019. As PC Magazine said, “it was clear only one (Zoho CRM) would earn the Business Choice Award.”
Another deciding factor in the award for Zoho CRM was the level of responses to their survey. Clearly Zoho CRM is gaining rapidly in popularity. There are many great product reasons, but given that Zoho is up to 70% less expensive than Salesforce, it’s no surprise that companies are choosing Zoho.
According to PC Magazine, Zoho CRM lead Salesforce in every single category that users rated it including overall satisfaction. In fact, Zoho CRM stood head and shoulders above ALL the ranked competitors. It stands to reason that respondents were 16% MORE likely to recommend Zoho CRM than Salesforce.
“The Editors’ Choice pick for CRM now gets to share the Business Choice pick from readers. Its mobile efforts have certainly paid off, as have Zoho’s integration with email and social networks. Readers rated it the best for reliability, lead capturing, custom reports, and workflow—a sweep of all the categories that matter when you’re working in the field.“
–PCMag, on what made Zoho CRM stand out from the competition.
Escaping the high cost of other CRM applications, such as Saleforce makes a ton of sense. The cost of ownership really adds up over time and has become a financial burden for many organizations. It is hard to justify the added high cost of Zoho CRM’s competitors especially given all the tremendous features and exceptional value of Zoho. (Plan your escape from Salesforce.)
Zoho can also be easily scaled. Adding users and functionality under Zoho’s attractive product bundles – Zoho CRM Plus and Zoho One makes Zoho’s price and value unbeatable! With 40+ applications, Zoho One can literally be the operating system for business.
As a Zoho Authorized Partner and Zoho CRM Certified Administrator, First Direct Corporation was very pleased by another detail the survey’s revealed. Zoho’s reliability got a stellar 8.5 ranking and an equally impressive rankings for integration with email, social media, and Android apps.
PC Magazine isn’t the only publisher to recognize Zoho applications. Check out these other reviews/comments.
First Direct Corporation can help you evaluate Zoho CRM for your specific needs. If you wish, click sign up for a FREE TRIAL of Zoho CRM. As a Zoho Authorized Partner, First Direct Corporation Zoho Certified experts can help you to implement Zoho CRM.
Zoho Ranks BEST on cost. The value of Zoho is unbeatable!
First Direct’s Zoho Consultants provide Zoho professional services that will help you turn Zoho CRM software into a Zoho CRM System configured and customized to your business processes. Contact Us or call (845) 221-3800.
About the PCMag Business Choice Awards 2019 survey:
The PCMag Business Choice survey for CRM was held from May 13, 2019 through June 3, 2019