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Zoho CRM | July 7, 2021, By Bob Ritter.
Zoho has one of the most prolific and agile product development teams in the SaaS industry. Zoho adds functionalities and new features to their products at a prodigious pace.
“We [Zoho] hold fast to the idea that the sales and marketing budget of a tech company shouldn’t outpace its allocation for research and development. So we put 60% of our revenue back into R&D. Most cloud companies routinely spend close to that on sales and marketing.”
The improvements in Zoho applications are driven by the needs of customers. The CEO and Founder of Zoho monitors customers’ feedback and works with Zoho’s development teams to keep Zoho products fresh and on the technological leading edge.
Below are some examples of recent enhancements which illustrate the constant progress in Zoho CRM and other Zoho applications:
SalesIQ 2.0 is an all-in-one customer engagement, live chat, and analytics platform designed for both B2B and B2C businesses. The new SalesIQ platform features:
Zoho Expense has introduced a freshly revamped user interface along with a host of new features, integrations, and enhancements. The all-new Zoho Expense now focuses more on travel and expense management. Here are the new features in Zoho Expense:
With Zoho Meeting’s Webinar interface, you can broadcast live webinars and record webinar sessions. The new user interface will enhance your webinar experience by:
Additionally, Zoho Meeting now provides robust security with industry-standard TLS 1.2 256-bit AES encryption protocols.
Zoho Meeting now supports 500 or 1,000 attendees and integrates with Microsoft Teams for joining meetings directly from a Teams channel.
Zoho Inventory now integrates directly with the UPS shipping carrier. Inventory supports UPS domestic shipping within the US, EU, Canada, Mexico, Puerto Rico, and Asia Pacific (Singapore, Malaysia, and Australia) regions.
With the integration of Inventory and UPS, you can now charge a third party using their UPS account number when shipments are created in the Inventory app. You can even bill your shipments directly to your customer’s UPS account. You can track packages and check the status of your consignments.
Both Zoho Books and Inventory shares a handful of updates recently. Zoho’s finance apps now allow you to:
The updates described above only scratch the surface. Zoho applications improve with each passing week, month, and year. Organizations using Zoho continuously gain new functionality and possibly ways to operate smarter, better, and faster. Organizations that embrace Zoho solutions will gain a competitive advantage through technology. As a Zoho Authorized Partner, First Direct aims to turn Zoho software into a system. Tell us about your specific needs and business objectives. Contact us today.