Founded in 1996, Zoho offers some of the best business software in the global market. Zoho has built applications that compete with Salesforce, Google, Microsoft, and other tech giants alike. Many people wonder how a small Indian software development company grew to one of the largest SaaS companies in the world. In this blog, we’ll take a look at the ratings and reviews received by Zoho from top review sites. At the end of the blog article, you will learn why there is so much buzz about Zoho and how it can help your business.
Zoho – An Award-Winning Company Offering Award-Winning Products
Zoho has the quintessential success story. A small business that has managed to be a successful SaaS provider against all expectations.
“Software is our Craft and Passion,” says the Company.
Zoho has a long-term vision to transform the way you work. Zoho offers a much wider range of software products compared to any other SaaS provider, yet it still manages to keep the price more affordable than any of the other market leaders. If there is a software solution they need, Zoho builds it themselves. Zoho went ahead and built its own data centers to host and manage all its data.
Zoho believes in reinvesting its revenue into R&D than spending money on marketing and ads. Nearly all of the revenue that Zoho earns from its product sales is put straight back into product development. Zoho continues to add new features and functionalities to each Zoho product by capitalizing on strategic technology trends.
Zoho put its customers first. The company believes in providing real value to its customers rather than charging them hefty prices for software applications. And, Zoho’s customer base and loyalty speak volumes.
So with Zoho, you just don’t get the best products and the best company, but the best of all the worlds. To further prove our point, we are sharing Zoho reviews and ratings from top review sites so you can make the right software decision.
Zoho Rating Round-Up from Top Review Sites
1. Zoho Reviews and Ratings by Software Advice
Rating 4.26 stars with 5617 reviews
Zoho Stars for:
Ease-of-use 4
Value for money 4.5
Customer support 4
Functionality 4
Customer review on Zoho:
“I have been using Zoho CRM for four years now, and it has been a rewarding journey. We have seen our sales increase, customer satisfaction is at a high and we are able to measure employee performance which is used for informed interventions.”
2. Zoho Reviews and Ratings by G2
Rating 4.0 stars with 2111 reviews
Customer review on Zoho:
“The best thing about Zoho is living in one single ecosystem. You don’t have to switch between multiple applications to complete your daily tasks. The seamless integration between the Zoho products is ice on the cake.”
3. Zoho Reviews and Ratings by Gartner
4.4 stars with 701 ratings
Zoho Stars for:
Evaluation & Contracting 4.4
Integration & Deployment 4.4
Service & Support 4.4
Product Capabilities 4.5
Customer review on Zoho:
“This product has all the bells and whistles that can be asked for with regards to a CRM software. Easy set up and management. Customization is at the center and every module or layout can be designed to meet any business need. We have 3 businesses that use it and some are more complex than others, but all operate will using it. We have been very pleased with the decision to use Zoho CRM.”
4. Zoho Reviews and Ratings by US News 360 Reviews
3.8 stars – Zoho rating by US News
Ranked #5 in Best CRM Software of 2022
Ranked #2 in Best CRM for Small Businesses
Ranked #3 in Best Free CRM Software of 2022
US News Review on Zoho:
“Zoho is best for businesses of almost any size, those requiring advanced analytics, and companies requiring a lot of customization in their CRM”
5. Zoho Reviews and Ratings by PCMag
4.5 stars and Outstanding
Featuring an unbeatable price and a batch of new, useful capabilities, including deep customization and the Zia AI tool, Zoho CRM continues its reign as the Editors’ Choice pick for CRM.
“Zoho Does Not Sell, Customers Purchase,” says Raju Vegesna, Chief Strategy Officer, Zoho.
6. Zoho Reviews and Ratings by TrustRadius
Zoho scored 8.3 out of 10 with 774 reviews and ratings.
Customer review on Zoho:
“We have continued to choose Zoho at multiple organizations for over 14 years. We use Zoho CRM for day-to-day sales and marketing efforts. We organize phone and email marketing plans within Zoho and then execute them within Zoho as well using different plug-ins.”
7. Zoho Reviews and Ratings by Forbes Advisor
Zoho got 4.6 stars
Forbes Verdict:
“Given that Zoho CRM is such an easy-to-use CRM, it’s an ideal pick for startups and small businesses that need client and contact management, along with sales forecasting and marketing automation features. You may not have a need for advanced features, such as AI-powered tools, but Zoho CRM scales easily with five different plans. So, if your business grows and your teams require more sophisticated features, those features are present.”
8. Zoho Reviews and Ratings by Technology Advice
4.5 out of 5 Stars
Technology Advice review on Zoho:
“Zoho is a popular CRM software at a reasonable price.”
9. Zoho Reviews and Ratings by Capterra
4.3 stars with 5616 reviews
Customer review on Zoho:
”I love Zoho – it’s a great little CRM that is perfect for our needs at the small firm that I work at. We typically use it for password management for our various clients and campaigns.”
10. Zoho Reviews and Ratings by Software Suggest
4.5/5 stars
Customer review on Zoho:
“We are using ZOHO CRM for all the Sales operations from Prospect to invoicing stages. As a result, my sales team can easily stick with the process, and now, with ZOHO CRM, every sales process becomes easy and best understandable to users.”
11. Zoho Reviews and Ratings by GetApp
4.5/5
Customer review on Zoho:
“This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business. Zoho One does more than you need it to do, and that’s a good thing.”
Conclusion
The key to Zoho’s success is the key to your success. Zoho has been consistent in adding more and more products to its portfolio and keeps reinventing them on a regular basis. Zoho’s products offer the value of tighter vertical, horizontal, and contextual integrations, achieved through significant R&D investment. From CRM to an all-in-one operating system for business, Zoho’s products will empower your organization’s communication, collaboration, productivity, and efficiency.
Contact First Direct Corporation
For over 30 years, First Direct Corp is helping clients optimize their business processes. As a Zoho Authorized Partner, our mission is to “help organizations market, sell and service better” with Zoho products. Let us help you get the maximum value out of ZOHO for your business. Contact us at (845) 221-3800 or fill out our online form here to send your queries to us.
