| January 31, 2018, By Bob Ritter.

Solutions are the resources within the organization that enable solving repetitive problems encountered by customers. There can be product-wise solutions and knowledge base articles that provide case resolutions in the least possible time with less effort.

Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

An all-in-one platform for customer engagement. Zoho CRM Plus gives your team 360-degree, contextual view of every customer interaction.

Zoho ONE with its six sets of applications is a revolutionary all-in-one suite to run your entire business. There are over 45 different applications included with Zoho ONE!