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Zoho SalesIQ is an all-in-one software that combines customer engagement, live chat, and analytics. It’s like having one software for talking to customers, studying their behavior on your website, and finding out what they want. With SalesIQ, you can see where your visitors are from, how they use your site, and if they’ve been there before. This helps you find the most interested customers and talk to them at the right moment to boost sales and offer better support.
No matter if you’re reaching out for sales, marketing, or customer support purposes, Zoho SalesIQ offers a robust set of features to effectively engage with website visitors, leads, and customers.
See who’s visiting your website in real-time, sorted into different priority groups based on your preferences. Our visitor tracking provides details like names, locations, actions, time spent on the site, pages visited, and more, allowing you to offer a personalized customer experience.
Zoho SalesIQ is an all-in-one software that combines customer engagement, live chat, and analytics. It’s like having one software for talking to customers, studying their behavior on your website, and finding out what they want. With SalesIQ, you can see where your visitors are from, how they use your site, and if they’ve been there before. This helps you find the most interested customers and talk to them at the right moment to boost sales and offer better support.
No matter if you’re reaching out for sales, marketing, or customer support purposes, Zoho SalesIQ offers a robust set of features to effectively engage with website visitors, leads, and customers.
See who’s visiting your website in real-time, sorted into different priority groups based on your preferences. Our visitor tracking provides details like names, locations, actions, time spent on the site, pages visited, and more, allowing you to offer a personalized customer experience.
Quickly identify your top leads with automated lead scoring. Set rules to score them based on factors like their traffic source, time spent on your site, last activity, past visits, current page, location, and more.
Quickly identify your top leads with automated lead scoring. Set rules to score them based on factors like their traffic source, time spent on your site, last activity, past visits, current page, location, and more.
With Zoho SalesIQ’s Zobot, you can create chatbots effortlessly to automate routine tasks and support your team. Combine AI advantages with guided chatbots by integrating Answer Bot with Zobot. You can use Answer Bot, powered by our own AI assistant, Zia, to understand common queries and responds using a resource library.
With Zoho SalesIQ’s Zobot, you can create chatbots effortlessly to automate routine tasks and support your team. Combine AI advantages with guided chatbots by integrating Answer Bot with Zobot. You can use Answer Bot, powered by our own AI assistant, Zia, to understand common queries and responds using a resource library.
Connect with customers across their preferred messaging platforms, from website live chat to mobile app messaging, Facebook Messenger, Telegram, WhatsApp Business, Instagram, and LINE—all managed seamlessly within SalesIQ’s unified inbox.
Connect with customers across their preferred messaging platforms, from website live chat to mobile app messaging, Facebook Messenger, Telegram, WhatsApp Business, Instagram, and LINE—all managed seamlessly within SalesIQ’s unified inbox.
Improve visitor engagement and support efficiency with automated features like proactive chat triggers and chat routing. Reach out to visitors with personalized messages or deals tailored to their needs. Ensure quick assistance by directing chats to the appropriate department or staff.
Improve visitor engagement and support efficiency with automated features like proactive chat triggers and chat routing. Reach out to visitors with personalized messages or deals tailored to their needs. Ensure quick assistance by directing chats to the appropriate department or staff.
Boost your customer engagement by integrating Zoho SalesIQ with Zoho CRM. Access prospect information during chats, target leads using CRM data, and seamlessly sync chat data with CRM for a comprehensive view of customer interactions. Stay informed in your CRM about prospect website visits and actions.
Streamline your customer support by linking Zoho SalesIQ with Zoho Desk. Access previous support interactions instantly to provide real-time assistance with complete context, and easily convert chats into tickets from one location. Simplify your support process with seamless integration.
Set monitors to view each agent’s chats in real time and guide them through it. You can even join an ongoing chat if the need arises. You can track each agent’s progress and monitor their average response time, idle hours, and more.
Discover valuable insights about your website visitors, chats, and team performance effortlessly. Merge data from various sources like Zoho CRM, Zoho Desk, and Salesforce CRM to gain a complete understanding of your business. Get a holistic view of your operations to make informed decisions and drive success.
Make your mobile app interactive by adding all Zoho SalesIQ features seamlessly. With Mobilisten, our mobile SDK, integrating in-app messaging into your Android, iOS, or React Native apps is straightforward, allowing users to connect with you conveniently from any part of the app.
Boost your customer engagement by integrating Zoho SalesIQ with Zoho CRM. Access prospect information during chats, target leads using CRM data, and seamlessly sync chat data with CRM for a comprehensive view of customer interactions. Stay informed in your CRM about prospect website visits and actions.
Streamline your customer support by linking Zoho SalesIQ with Zoho Desk. Access previous support interactions instantly to provide real-time assistance with complete context, and easily convert chats into tickets from one location. Simplify your support process with seamless integration.
Sale
Marketing
Finance
Social Media
Help Desk
Project Management
Human Resources
eCommerce
Set monitors to view each agent’s chats in real time and guide them through it. You can even join an ongoing chat if the need arises. You can track each agent’s progress and monitor their average response time, idle hours, and more.
Collaborative analytics
Create and analyze reports together with your team.
Pre-built visualizations
Smart analytical assistant
Ask AI assistant Zia and get answers in the form of reports & KPI widgets.
Embedded analytics
Embed BI, reporting, and analytics solutions within your own product or app.
Data Security and Privacy
Discover valuable insights about your website visitors, chats, and team performance effortlessly. Merge data from various sources like Zoho CRM, Zoho Desk, and Salesforce CRM to gain a complete understanding of your business. Get a holistic view of your operations to make informed decisions and drive success.
Make your mobile app interactive by adding all Zoho SalesIQ features seamlessly. With Mobilisten, our mobile SDK, integrating in-app messaging into your Android, iOS, or React Native apps is straightforward, allowing users to connect with you conveniently from any part of the app.
Zoho SalesIQ connects with Zoho applications and a number of third-party. With over 30+ integrations—covering CMS, email marketing, analytics, and more—you’ll be able to close deals faster than ever with Zoho SalesIQ.
Zoho SalesIQ provides your marketing, sales, and support teams with digital customer engagement tools to connect and engage with every website visitor throughout the customer journey. You can track website visitors, boost sales conversation, and convert prospects into qualified leads.
If you want a free demo of Zoho CRM, contact First Direct Corp. As a Zoho Authorized Partner, we have Zoho experts who can help you understand the benefits of CRM software and how to implement it based on your unique sales requirements. We have 25+ years of experience in the CRM business. We are a professional Zoho CRM provider for small and medium-sized businesses. We also provide consultation and implementation support for Zoho’s 45+ business applications.
Call us at (845) 221-3800 today to request a free trial of Zoho CRM!
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