Functionality | Get A Better CRM

Mobility

By Bob Ritter

Run business from your phone. Zoho CRM Plus offers a wide range of mobile apps to manage your sales, reports, leads, and customers on the go, anytime, anywhere.

Administration

By Bob Ritter

Get your business up and running with minimal setup and administration efforts. Zoho CRM Plus has pre-integrated suite of applications to improve all your business functions.

Productivity

By Bob Ritter

Increase efficiency, effectiveness and productivity. Streamline and automate complex business processes across mutiple departments and teams to improve productivity.

Insights and Intelligence

By Bob Ritter

Gather customer analytics, derive conceptual insights and improve customer service. Zoho CRM Plus helps you gather and analyze customer data to increase sales and retention.

Multichannel Engagement

By Bob Ritter

Communicate, connect and close. From email communication to social media interactions, boost your customer engagement efforts across multiple channels with Zoho.

Inter-team Communication

By Bob Ritter

Communicate, collaborate and stay connected. Use Zoho’s shared customer database and real-time messaging tools to bring every team member together for better customer service.

Awards and Achievements

First Direct Corp. is proud to be recognized by Zoho for the excellence of our work, our performance as a company, and our commitment to our customers. Below are some awards and recognition that we have earned.