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Zoho Calendar now consolidates all of your to-dos in one place and helps you tick them off quickly. Zoho Calendar is now inside your mailbox so you can take a quick peek at your calendar while drafting your response. You can view meeting recordings in the Calendar. Now, it’s also possible to allow forwarding in your event so participants can bring in their friends who are interested in attending.

In 2022, Zoho Assist won a number of awards and has been recognized as a leading remote support software solution. Recently, Zoho Assist Enterprise was highly recommended under the business software category by PC Pro. Zoho Assist received the PC Pro Technology Excellence Awards 2022 because of being the most feature-rich remote support software and excellent customer service.
Zoho has been positioned as a Leader in ISG Provider Lens™ Next-Gen ADM Solutions: Low-code/No-code Development Platforms, 2022. Zoho’s capability to produce industry-specific prebuilt solutions, seamless unifying of apps, integrations, BI capabilities, drag-and-drop actions, and integrated development environment have earned Zoho Creator the Leader position.
Zoho CRM has received the Editors’ Choice award for Best CRM Software from PCMag for four years in a row – from 2019 to 2022. Zoho CRM topped the list in several categories and is the only software vendor with a positive NPS score.
RingCentral is now ranked highest in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service, Worldwide report, including Midsize Enterprise, Large & Multinational Organizations, Mobility and Remote Working, and UC With Integrated Contact Centers. This report is a comparative analysis that scores competing products or services against a set of critical differentiators.

Zoho Meeting, with its quality audio and video conferencing capabilities, has become a leading platform for secure virtual meetings and collaboration. Zoho Meeting has been shortlisted by Constellation Research for Virtual Events: Webcasts and Meetings. Constellation Research has evaluated over 30 products in the virtual events market and shortlisted 11 of them for final recognition.

Zoho Campaigns is celebrating its 10th Anniversary and our CEO Sridhar Vembu talks about the investment the company has made on R&D to make this product an integral part of Zoho’s extensive Customer Experience suite.

After QuickBooks announced that its products and service offerings for accountancy and small business customers will no longer be available in India from 30th April 2023, Zoho announced that it is open to supporting and serving QuickBooks customers in India. As of July 1, 2022 no new signups to QuickBooks products will be accepted in India. QuickBooks customers looking for replacement software can switch to Zoho Books. Zoho Books is a comprehensive, cloud-based financial platform that helps businesses take care of their finance, perform core accounting functions, track stocks, reconcile bank accounts, manage projects, and keep them GST compliant.

Email templates in CRM are now responsive on desktop and mobile devices. A responsive email template is an email template fully optimized for any device (i.e. desktop, mobile, and tablet). Now, the email templates you create in Zoho CRM will be automatically optimized for the convenience of your customers every time they open your business emails on any device. They will get the same experience that you wish them to have.

Enhance your email marketing efforts with the Zoho Campaigns’ new mobile apps for iPhone, iPad, and Apple TV app. You can create, send, and track marketing emails from your phone, anytime, anywhere.

As Zoho Creator turns 15, Zoho has released a new video to announce the newest iteration of the Creator platform—Creator 6! The all-in-one Creator 6 includes process automation tools, BI and augmented analytics, a no-code AI builder, and a lot more exciting features to help businesses accelerate their digital transformation and modernization efforts.

Zoho Introduces Zillum

Zillum is an integrated bundle of seven applications to help families communicate, share and collaborate between themselves. Zillum includes Zoho Mail, Zoho WorkDrive, Cliq, Writer, Sheet, Show, and Vault.

Now add more breadth to your regular virtual events by giving sponsors and exhibitors an online space to reach attendees with Zoho BackStage. Create a page titled “Exhibitors” to your event website and set up a virtual booth where exhibitors can feature videos and brochures relating to their product or service. You can also generate real-time reports to get a better understanding of how your virtual booth is performing.

A Number of Features Added to WorkDrive in 2021

Zoho has widened WorkDrive’s capabilities in 2021 while building a more robust platform to help teams organize their work. Some of the new features include customized access to the files clients need, secured access to documents, email sharing with team members, new templates for sales deck, invoice and order forms, custom domain, and device management among others.

Enhanced Control over Zoho CRM Fields and Reporting

Zoho CRM has introduced some interesting updates to the record accessibility feature and reporting hierarchy. Users can now change access to records to restrict certain users from modifying any record or data. A new field called “Reporting To” will be automatically available in various places in CRM. Admins can choose to retain the field or remove it individually from each place.

Welcome Improvements to Zoho CRM Templates

Several updates have been made to Zoho CRM templates. Now, users can associate subform data to templates and save templates as draft and revise them when required. Templates available in Zoho CRM gallery are now supported in multiple languages to provide more flexibility, better usage, and users’ convenience.

ZOHO Ones Contract Lifecycle Management - Enterprise Grade Features

Zoho Contracts is a feature-rich contract lifecycle management platform that lets you streamline your contract processes and stay compliant with reduced costs. Zoho Contracts is now included in the Zoho One bundle. Now, you can manage everything from sales and marketing, IT, finance, legal, help desk, and business processes from one integrated, comprehensive software.

Email Preferences in Zoho CRM will now allow admins to set a role based email sharing preference. Organization users will automatically abide by the pre-configured sharing permission. The other two updates are a mass update of sharing settings and better UI experience. 

The new Zoho Learn is an all-in-one knowledge and learning management solution that can help organizations create, manage, and share organizational knowledge, training programs, and measure progress. Zoho Learn will make employee training a breeze and boost learner engagement.

Introducing All-new Unified Operating System for Business - Zoho One 21

Zoho One 21 unifies apps, services, and interface to ensure consistency and continuity of experience. The new unified Zoho One 21 adds new apps like Zoho Commerce, TeamInbox, Lens, Learn, Mobile Application Management, and more. The new operating system can empower innovation and sustainable growth by unifying every aspect of your business.