According to their review, Zoho CRM is considered an excellent entry-level Customer Relationship Management platform that can adapt and grow with a small business. The review suggests that Zoho CRM is a versatile and user-friendly CRM platform that can be a suitable choice for small businesses seeking an efficient way to manage their customer relationships and grow over time. Another advantage of Zoho CRM is its seamless integration with various Zoho tools and third-party applications. This ensures compatibility with existing tools that businesses might already be using, such as Mailchimp, Google Analytics, and QuickBooks.
Zoho Analytics is a powerful Business Intelligence tool, with excellent data synchronization and easy connection to CRM. The user interface is amazing and the user experience is also fantastic as no technical or coding skills are required to use this tool and it also helps to customize your reports according to your own requirements. What makes it important to highlight, the flexibility of how data sharing works and the support teams and options that Zoho has because they are great.
Zoho Meeting has been recognized by Frost & Sullivan in its 2021 Radar for Cloud Meetings and Team Collaboration Services. Zoho’s strong portfolio of business and collaboration apps for horizontal business use cases, lines of business, and industries has helped it emerge as a strong innovator in the Cloud Meetings and Team Collaboration Services Market.
Zoho has been named a Winner with Distinction in the 2022 CRM Watchlist. Zoho received the highest overall score based on its low-code, no-code, and composable architectures, customer engagement, platforms and ecosystems, and being ‘channeless’. The CRM Watchlist recognizes companies that had the most impact in the customer-facing technology world and has the resources, infrastructure, and strategy to sustain that impact over the next three years.
Zoho CRM was awarded PC Magazine’s coveted “Editor’s Choice Award” for 2019. The Editors’ Choice pick for CRM now gets to share the Business Choice pick from readers. On what made Zoho CRM stand out from the competition, PC Magazine said, “Its mobile efforts have certainly paid off, as have Zoho’s integration with email and social networks. Readers rated it the best for reliability, lead capturing, custom reports, and workflow—a sweep of all the categories that matter when you’re working in the field.“
Zoho was the most recommended CRM software by the respondents of the PCMag survey with a score of 8.0, comfortably beating out Salesforce and other top CRM vendors.
Best Small Business CRM for 2018 – “Affordable and beautifully designed, Zoho CRM earns our title of Best CRM for Small Business in 2018. This breezy software-as-a-service (SaaS) solution looks and feels like a lightweight cloud product, but it packs in a surprising number of high-end features and customization options for serious business users on a budget.”
“Zoho CRM is a stellar customer relationship management solution that’s surprisingly easy to implement, making it an ideal choice for small teams that want a product that works right out of the box.”
“Once the setup process is complete, Zoho CRM offers users an unbelievably easy-to-use product that requires very little training. The UI is the ideal modern interpretation of a cloud business tool, combining easy to interpret menus and familiar drop-down menu layouts with a clean design and visual notifications. “
“Admins will find Zoho CRM intuitive to use, too. The visual interface makes it easy to create and manage groups with different permissions, even if the admins you choose have never been administrators for a software product before. From documentation and setup to daily use, it’s clear that Zoho CRM was built with real small businesses in mind.”
Editors’ Rating – 4.50 EXCELLENT – “Wide range of email marketing tools. Innovative gamification features. Robust integration with Google G Suite and other Zoho products. Comprehensive reporting. Impressive workflow automation features. Free edition for up to 10 users available. Robust web form and email marketing tools. “
“A flagship product among more than thirty Zoho software solutions, Zoho CRM provides customer management at a great value with a robust feature set as well as room for both outside integration and internal versatility.”
“Affordable and beautifully designed, Zoho CRM looks and feels like a lightweight CRM solution, but it packs in a surprising number of high-end features and customization options.”
“Zoho CRM is a feature-rich powerhouse of a CRM, with a surprisingly affordable price tag. “
“Great features, even at the basic level.”
“Popular integrations and extensions in the Zoho Marketplace. No other CRM makes it easier than Zoho does to integrate all your favorite products.”
“Tons of customization options.”
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