RingCentral Integration with Zoho Suite

RingCentral is an award-winning global cloud communications and collaboration solution that provides one intuitive platform for voice, video meetings, team messaging and collaboration, and contact center for businesses of all sizes and types. This easy-to-use platform seamlessly works across office sites and mobile devices, so you can bring your international teams together with ease. RingCentral integrates with ready-to-use, third-party business apps like Zoho CRM and you can even custom build your own via an open API platform.

RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any device, from any location, and using any mode. RingCentrals’s world-class, flexible and cost effective communication solution has helped it to earn various awards and accolades over the years. Recently, RingCentral has been recognized as a ‘2021 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service’ for both large and mid-size enterprises. It has also been recognized as part of The Financial Times list of The Americas’ Fastest Growing Companies 2021. In the year 2020, RingCentral received the Best Unified Communications Platform of the Year from UC Today. The list of awards RingCentral has received over the years is overwhelming and it shows that it is the best communications platform that delivers the best of breed services and technology.

Ring Central Suite

Featuring enterprise-grade security and 99.999% uptime SLA, RingCentral can manage and simplify your customer service management while securing all your important and confidential messages and calls.

Ring Central Features

As Authorized Partners for both Zoho products and RingCentral, First Direct Corp. will help ensure your telephony system fully integrates with your Zoho suite.

Services offered by First Direct include:

✓ Account Setup

✓ Configuration

✓ Integration

✓ Data migration

✓ Consulting

✓ Support services

✓ Training

✓ Advanced settings

✓ Customization

Integrate with RingCentral

Integrate RingCentral with Zoho CRM

Integrating Zoho CRM and RingCentral will help you manage all call and communication-related data inside your CRM. Team collaboration, sales and service are enhanced when you integrate your communications platforms with your Zoho CRM, Zoho Desk for support, Zoho Projects and other Zoho applications. To integrate RingCentral with Zoho CRM, you must have:

• Zoho CRM Enterprise or Zoho CRM Professional Edition account.

• RingCentral Office Premium and RingCentral Office Ultimate account.

• Windows XP or above or Mac OS X 10.8 Mountain Lion or above.

• Google Chrome 30 (or above), Mozilla Firefox 25 (or above), and Safari 6.0.5 (or later).

• RingCentral softphone installed on your system.

• Administrator access to your Zoho CRM account.

Advantages of Zoho CRM-RingCentral Integration

Advantages of Zoho CRM-RingCentral Integration

• Get a business card view of any contact in Zoho CRM while making an outgoing call or receiving an incoming call.

• Call your leads with just one click, no need to toggle between RingCentral and Zoho CRM screens.

• Automatic data entry of all calls inside the CRM made via RingCentral

• Follow-up with your contact from the CRM at the end of every call

Enabling RingCentral integration with Zoho CRM is smart and thanks to the free integration available it is also simple. You can configure RingCentral in Zoho CRM, set preferences for outbound and incoming calls, set firewall access, and install webRTC plugins.

To learn more about the Zoho CRM-RingCentral integration process, click here or you may call our experts at (845) 221-3800.

RingCentral integration with Zoho CRM

Integrate RingCentral with Zoho Desk

Zoho Desk is a cloud-based IT support and helpdesk solution for all businesses. Integrating RingCentral with Zoho Desk would help your tech support to make calls to the callers and know the desk-related details about every caller. To integrate RingCentral with Zoho Desk, you must have:

• Zoho CRM Enterprise or Zoho CRM Professional Edition account.

• RingCentral account and RingCentral softphone installed on your device.Administrator access to a Zoho Desk account.

Integrating RingCentral with Zoho Desk

Advantages of RingCentral-Zoho Desk Integration

• No need to toggle between your help desk account and RingCentral app to make calls to customers

• Automatic creation of tickets based on the missed calls list inside Zoho Desk

• Automatically create call logs when you associate them with tickets.

• Add unknown caller as contacts in Zoho Desk

To learn more about the Zoho Desk-RingCentral integration process, click here or call our experts now at (845) 221-3800.

Integrating RingCentral with Zoho Recruit

Integrate RingCentral with Zoho Recruit

Zoho Recruit is an applicant tracking system that allows hiring managers and recruiters to manage the complete hiring process, from candidate screening, interviewing, to the final selection. Integrating RingCentral with Zoho Recruit will help your team to make calls to candidates with a single click, record calls, and set-up reminders.

Advantages of Integrating RingCentral with Zoho Recruit

Advantages of Integrating RingCentral with Zoho Recruit

• No need to waste time switching between screens to make a call to a candidate

• Appropriate information on the caller pops-up when a candidate calls the recruiter

• Set reminders for out-bound calls

• Recordings of inbound and outbound calls enable better candidate tracking

If you want to learn more about how to set-up RingCentral or integrate it with Zoho Recruit, call us right away!

Integrate RingCentral with Zoho Lens

Zoho Lens is an augmented reality-based remote assistance software that allows field service technicians, tech support professionals, and maintenance teams to provide real-time instructions from their desk to customers located anywhere in the world. Integrating RingCentral with Zoho Lens would help your customer support teams to communicate with customers from inside the Zoho Lens app. Your team can call, send messages, or do video conferencing with expert technicians to solve customers’ issues.

Our Zoho experts will help you integrate RingCentral with Zoho Lens to help you automate tasks, save time, and increase productivity. To set-up your account and configure both RingCentral and Zoho Lens, contact our team at (845) 221-3800.

Get Started
Let’s have a quick conversation about your business needs, Zoho products you’re using, and what we can do with RingCentral to help you work smarter, faster, and better.