Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner.Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

Zoho CRM is designed to automate your business process and build better relationships with your customers. It helps you to get an insight into the behavior of the customers and modify the business operations to ensure that customers are served in the best possible way.

Zoho CRM offers a host of features to support the requirements of small businesses as well as large enterprises.


  • multi-channel communication
  • sales productivity
  • CRM insights
  • product customization
  • third-party integration

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Compare Zoho CRM editions

Download Zoho CRM Feature List

Cloud-based Zoho CRM Software

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CRM software that helps you sell smarter, better, faster.

15-day free trial. No credit card required.


$ 100

Per user/month billed annually plus tax, as applicable

Available only in yearly plan

Includes everything in Enterprise +

  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage


$ 35

Per user/month billed annually

$45 month-to-monthplus tax, as applicable

Includes everything in Professional +

  • Territory management
  • Zia – Artificial intelligence
  • Custom buttons
  • Blueprint
  • Conditional fields
  • Page layouts
  • Custom modules
  • Multiple currencies


$ 20

Per user/month billed annually

₹30 month-to-month plus tax, as applicable

Includes everything in Standard +

  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflows and Macros
  • Inventory management
  • Unlimited records


$ 12

Per user/month billed annually

$15 month-to-monthplus tax, as applicable

Includes all features in Free Edition +

  • Sales forecasting
  • Scoring rules
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records

CRM Tips

Make the most of your Zoho CRM with these useful tips.

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User Community

Participate in discussions on various topics, articles, and updates from the Zoho CRM team and partners. Join the Zoho CRM user community!


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Download free ebooks and access a range of topics to get deeper insights on successful CRMing with Zoho.

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Training Videos

Watch comprehensive training videos that will help you master Zoho CRM.

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Sign up for our webinars and learn the Zoho CRM basics, from customization, to sales force automation and more.

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CRM Marketplace Guide

Learn how to install and use plug-ins from the Zoho CRM Marketplace.

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Knowledge Base

Browse the Knowledge Base for answers to frequently asked questions and quickly resolve the most common problems you face in Zoho CRM.

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Developer Guide

Access our Developer Guide to understand how to integrate Zoho CRM with third-party applications using APIs.

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Integrations Guide

Learn how to integrate your Zoho CRM account with other Zoho applications, G Suite, Microsoft Outlook, and Microsoft Office applications.

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Admin Guide

Learn how to set up Zoho CRM for your business, in terms of security, customization, automation, and much more.

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User Guide

Gain in-depth knowledge of the Zoho CRM’s features on customization, automation, and implementation procedures.

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