First Direct offers a range of services to assist with the implementation and usage of Zoho solutions:Training, Custom Configuration, Integration, Support, Consulting, System Administration, and other related services.

To learn more about First Direct’s services visit our professional services page –


  • Zoho Training
  • Zoho Customization Services
  • Zoho Integration Services
  • Zoho Consultation Services
  • Zoho Support
  • Zoho Implementation Services
  • Zoho System Maintenance Support
  • Zoho System Administration

Proudly serving customers for over 25 years

First Direct Corporation

Bob Ritter, President

(845) 221-3800 / (800) 935-4386

Speak to Zoho Expert

Our Mission Statement:

To Help Organizations Market, Sell and Service Better by Deploying and Supporting Award-Winning Technology and Guiding You Through the Best Practices for the Solutions We Provide.

What differentiates a solution from a product?

CRM software applications do NOT come pre-customized to your needs, business processes, workflow rules, security requirements, etc.  In order for any of the available software applications to provide your organization an optimal ROI (return on your investment), they must be configured and customized in order to align them to your needs.  That is required to turn software into a system – a true solution.

With clients all across the United States, First Direct Corp has the expertise to identify your needs and offer solutions based on those needs. Organizations of all sizes, technical abilities, and industry verticals rely on our professional services and industry leading solutions.

What differentiates First Direct Corp. from our competitors?
First Direct Corporation has earned numerous awards over the last 25+ years for our expertise as an Authorized Solutions Partner for other CRM providers.  First Direct has been the United States leading GoldMine CRM Solutions Partner for the last 15 years.  Our technical expertise and product experiences enable us to help clients achieve greater success and return on their CRM investment.

Awards and Achievements

First Direct Corp. is proud to be recognized by Zoho for the excellence of our work, our performance as a company, and our commitment to our customers. Below are some awards and recognition that we have earned.