Month: January 2018
By Bob Ritter
Price Books are the agreed price for selling a product to a customer. Based on the agreed terms, the prices can even vary for different customers. The unit price which is the price fixed by the manufacturer for the product and the list price which is the sellers’ price can be quoted in the price … Continue reading “Price Books”
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Cases are the feedback received from the customers on various issues pertaining to the use of your products or services. In Zoho CRM, generate cases easily through email, phone or web forms in your web site and track these customer-reported cases end-to-end. These cases can be assigned to the right support agent in your organization … Continue reading “Cases”
Read MoreBy Bob Ritter
Campaigns in Zoho CRM, provides a platform to organize and record the overall cost for marketing campaigns. It helps in marking the various stages, importing targeted contacts, associating all the tasks, events, and calls related to the campaign. Also, it gives a detailed view of all marketing campaigns an individual customer has been a part … Continue reading “Campaigns”
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