ZOHO One | February 24, 2021, By Bob Ritter.
The success of your small business depends on overcoming common sales challenges that small businesses face:
Zoho One provides a comprehensive set of sales tools to drive leads to closed deals, faster. It is designed to make the sales process more effective, data-driven, outcome-focused, and efficient.
Zoho One’s features help your business to:
Even with limited resources and a tight budget to invest, you can still possess a full-fledged, tightly integrated sales, marketing, and customer relationship management (CRM) software.
According to recent studies, the successful implementation of sales management software for small businesses can boost sales by 29%, increase sales productivity by 34%, and sharpen sales forecast accuracy by 42%.
With ZOHO One’s fully-featured, comprehensive suite of 45+ applications, you can reach more prospects, grow sales, balance your books, and make your sales team work in productive ways.
Zoho One gives your sales team the perfect set of apps to close more deals in less time including Zoho CRM, Campaigns, Survey, SalesIQ, Social, SalesInbox, Analytics, Commerce, Marketing Automation, Bookings, Sign, and more.
Zoho CRM has received Gartner “Magic Quadrant Visionary” award and PC Magazine’s Business Choice award. Zoho has been applauded in numerous analyst and end-user reviews.
As a small business with a small sales team, you need the best small business sales and marketing software. Some of the reason why Zoho is the best choice for your business:
40% of businesses don’t have a defined sales process. Those who have are 33% more likely to make more sales.
Zoho One offers powerful tools to design and build your business processes. Zoho Blueprint lets you design your sales process visually.
Time matters in selling. 50% of sales go to the companies that respond first. With Zoho One’s Blueprint and a better process improve response and grow your sales.
What’s the use of a sales process if you can’t measure it? Zoho has built-in reports and analytical tools to see where your sales team has been, where it is heading, and what are the bottlenecks. Make better decisions and manage more effectively with Zoho.
Customers and salespeople are using multiple channels to interact and do business. Zoho One gives you tools to close more deals across different channels.
Sell anytime, on the go with Zoho. All Zoho’s applications are fully mobile.
Whether it is using email, social media, a website, or personal interaction via phone or chat, Zoho’s platform gives you ubiquitous access to the tools and information your sales team requires.
With Zoho’s SalesIQ you can even observe your prospects and customers navigating on your website and engage them in a chat.
Zoho is equally effective with tracking, planning, and delegating traditional interactions such as calls, tasks, and meetings. Zoho gives you tools for scheduling, reminding attendees, and conducting online meetings.
As a small business, you are often challenged with resource constraints, specifically shortages of time, money, and staff to focus on business analytics.
Zoho One’s business intelligence capabilities are powered by Zoho Analytics. Whether you gather data from spreadsheets, databases, text files, cloud services, or third-party services, Zoho can bring information in to provide your business with the insights to make better sales decisions.
Measuring is improving. Monitor your sales pipeline, service delivery process, and review the overall performance of your sales team to keep improving. While you focus on bringing new sales, let Zoho One automate follow-up emails, invoicing, payments, and marketing.
Track sales targets, deal sizes, pipeline history, expected revenue, leads overview, sales reversible, and other KPIs – from one dashboard with out-of-the-box Business Intelligence of Zoho One.
Zoho provides AI-powered sales assistant, Zia, that acts as your virtual sales assistant to complete sales activities more quickly, accurately, and effortlessly. You can ask Zia for recommendations, make data-driven sales predictions, analyze customers’ emotions in every email, and do tasks like setting reminders, taking notes, or updating records.
Scoring or ranking your leads and prospects is one way to focus your valuable sales time and marketing communications.
With Zoho CRM sales management can define criteria for scoring leads and prospects in your system based on events and actions. As contacts in your database visit click on your emails, provide information, and interact with your sales team your CRM system automatically adjusts a contact’s score.
Scoring helps your sales team prioritize the efforts and attention. Scores can be used to trigger automation.
Every minute that you’re not selling is a potential loss of money. If you want your salespeople to focus more on sales and generate more profit for your company, you need to empower your small team with productivity tools.
Zoho One gives you and your sales team productivity and collaboration tools to stay productive and connected with everyone.
Team Communication: Zoho One has everything – chat to online meetings to online video conferencing to assist your team’s communications.
Native Office Suite Applications: Why buy costly office suites for your small business when it is built into Zoho One. Zoho includes word processing, spreadsheet, and presentation tools online and shareable.
Sales Automation Intelligence: Find more sales opportunities by utilizing existing customer data for future up-selling and cross-selling opportunities. Make data-driven forecasts, manage contacts, leads, and accounts in one place, and do much more with Zoho One’s sales automation tools.
Zoho One is an operating system for your small business. It offers more than 45+ applications in One Platform at One Price.
Zoho One’s tremendous CRM, marketing software, and sales automation software for small businesses are just the beginning.
Whatever you might need for managing your small business, you get them with a single platform of Zoho One at one affordable price.
Your sales numbers will increase when you have Zoho One and First Direct as your implementation partner.
As Zoho Authorized Partner, First Direct is here to help you implement Zoho applications and realize better results. As your implementation partner, we work with you closely and integrate your business processes with Zoho One. First Direct provides talent, skill, and human resources to augment your own internal team.